| Date |
Class |
Location |
| June 18-19, 2012 |
Parts Management: Unit II |
Dallas, Texas |
| June 20-21, 2012 |
Service Management: Unit II |
Dallas, Texas |
| November 5-6, 2012 |
Parts Management: Unit I |
Chicago, Illinois |
| November 7-8, 2012 |
Service Management: Unit I |
Chicago, Illinois |
| November 12-13, 2012 |
Parts Management: Unit III |
Palm Desert, California |
| November 14-15, 2012 |
Service Management: Unit III |
Palm Desert, California |
| |
Parts & Service Marketing |
By request only |
| |
Product Support Selling |
By request only |
| |
Service Management: Unit IV |
By request only |
| |
Parts Management: Unit IV |
By request only |