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R.J. Slee & Associates
P.O. Box 2337
Rancho Mirage, CA
92270-1095
Phone: (760) 776-5850
Fax: (760) 776-4788
Recent Articles
SPECIAL BULLETIN
Who are YOUR Champions? (
full article...
)
October, 2008
The Shifting Sands
of Time
(
full article...
)
November, 2008
How Much Are You Letting Go?
(
full article...
)
December, 2008
A Challenge Only You Can Tackle
(
full article...
)
December 2008
A Challenge Only You Can Tackle
Listen to your customers’ real priorities, and make them yours.
November 2008
How Much Are You Letting Go?
If you’re cutting personnel, you’re losing far more than you may realize.
October 2008
The Shifting Sands of Time
Isn’t it about time we looked after capital equipment properly?
September 2008
Your Selling Prices and Costs
Are you on auto-pilot when it comes to passing costs on to customers?
August 2008
Absorption…. Isn’t this a perfect time for it?
Let’s get back to the basics of what it means.
July 2008
The ABCs of Sales Campaigns
Thoughtful preparation is critical for success
in your parts and service campaigns.
June 2008
Market Coverage with a Twist
Retain good customers and grow market share with a little help
from your managers.
April 2008
Thinking Out of the Box
Who put us in this box in the first place? I want to talk to them.
March 2008
What are We Really Doing About Customer Satisfaction?
They’ve told us what they need and want – the rest is up to us.
February 2008
Assessing Customer Service
A survey of your customers tells a story you need to hear.
January 2008
What's Your Goal, and Is It Enough?
There’s a lot of catching up to do in parts and service, and the growth you may think is adequate may only be enough to keep you in the game.
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